Frequently Asked Questions
mokimi is a contemporary fashion brand based in India, dedicated to creating high-quality clothing and accessories for both men and women. Our mission is to blend style, quality, and affordability into every piece we design. Though we are a new name in the industry, our passion for fashion and commitment to excellence drive us to deliver exceptional products. We are excited to embark on this journey and look forward to establishing a lasting presence in the world of fashion.
The best way to reach us is to write to us at
Insta - Link
Email - business@shopmokimi.com
mokimiindia@gmail.com
We accept all type of online payments methods.
To determine your size, we recommend referring to our detailed size chart available on our home page under mokimi sizing. Our size chart provides measurements for various body parts and corresponding sizes for both men and women. For the most accurate fit, measure yourself according to the guidelines provided and compare your measurements to our chart. If you’re between sizes or need further assistance, our customer service team is happy to help with any sizing questions.
Orders placed from Monday to Thursday will be processed and dispatched the following business day. Orders made on weekends or public holidays will be dispatched on the next working day. Delivery times vary based on your delivery pincode, but under normal circumstances, you can expect to receive your order within 8-10 working days.
At mokimi, we are committed to providing high-quality clothing and accessories. Each piece is crafted with attention to detail and made from premium materials to ensure durability, comfort, and style. We carefully select fabrics and oversee production to maintain standards of quality. We aim to deliver products that not only look great but also stand the test of time.
You can return items within 7 days of receiving your order, provided they are unused, in their original condition, and with all tags attached. Refunds will be processed once the item is inspected. COD orders are refunded via a gift card with an extra Rs. 100/-.
Orders can be canceled before they are dispatched. Unfortunately, we do not offer exchanges at this time, but you can return your item and place a new order.